🆔 How Can I Find My Elephant ID/Player ID?

Your Elephant ID is a unique identifier for your Gecko Out account. It helps our support team quickly locate your profile and provide faster...

💾 Saving Progress

Right now, Gecko Out does not support cloud saving or login with Google/Apple accounts. This means your progress isn’t stored online and can...

📱 Playing on Multiple Devices

At the moment, Gecko Out doesn’t support cloud saving or account login with Google/Apple. This means your progress isn’t synced online and y...

🔄 I’m on a Different Level on Each Device

If you see different levels on different devices, don’t worry — this happens because Gecko Out doesn’t support cloud saving or login with Go...

💔 Lost Progress, Boosters, or Coins

We’re sorry this happened — but don’t worry, we can help! 🙌Please reach out to us directly so we can check your account and restore what’s ...

♻️ Can I reset my progress?

Can I reset my progress or start from level 1?No. Resetting your progress, replaying completed levels, or starting again from level 1 is&nbs...

📲 How Can I Transfer Progress to Another Device?

At the moment, Gecko Out does not support cloud saving or login with Google/Apple accounts. This means your progress isn’t stored online and...

👥 Can I Have Multiple Accounts on One Device?

Currently, Gecko Out only supports one account per device. This means you can’t switch between different accounts or create multiple save fi...

🗑️ Account Deletion / Data Requests

Can I reset my progress or start from level 1?No. Resetting your progress, replaying completed levels, or starting again from level 1 is not...