🆔 Player ID

Your Player ID is a unique identifier for your Barbie Merge Mystery account. It helps our support team quickly locate your profile and provi...

💾 Saving progress

Right now, Barbie Merge Mystery does not support cloud saving or login with Google/Apple accounts. This means your progress isn’t stored onl...

🔁 Playing on multiple devices

At the moment, Barbie Merge Mystery doesn’t support cloud saving or account login with Google/Apple. This means your progress isn’t synced o...

⚖️ I’m on a different level on each device

If you see different levels on different devices, don’t worry - this happens because Barbie Merge Mystery doesn’t support cloud saving or lo...

🪙 Lost progress, energy, or coins

We’re sorry this happened - but don’t worry, we can help! 🙌Please reach out to us directly so we can check your account and restore what’s ...

🔄 Can I reset my progress?

If you’d like to delete your Barbie Merge Mystery account or make a data request, our team can help you directly. These requests can’t be do...

📲 How can I transfer progress to another device?

🗑️ Account Deletion / Data RequestsResetting your progress, replaying completed levels, or starting again from level 1 is not possible. How...