If you bought items (such as Gems, Energy, or Special Items) but don’t see them in your account, don’t worry - sometimes purchases can be delayed due to connection issues or store processing. In most cases, they appear shortly after the payment is confirmed.

Here’s what you can try first:

  • Restart the game 🔄
  • Make sure you have a stable internet connection 🌐
  • Check if the boosters appear after a few minutes

If your boosters are still missing, please reach out to us so we can help:

In the game: Main menu → ⚙ Settings → Contact → Chat with Us → Billing & Purchases

Or email us at [email protected] đŸ“§

Our team will review your purchase and make sure you get your boosters. If necessary, we may also provide compensation so you don’t miss out. 🎁