Don’t worry - sometimes your purchased items (Coins, Gems, or other content) take a little longer to appear after you make a purchase. This can depend on your internet connection, your device, or the store’s processing time. In most cases, the coins show up shortly after your payment is confirmed.

If your purchased items still don’t appear:

  • Restart the game and check again 🔄
  • Make sure you have a stable internet connection 

If you still don’t see your coins, please reach out to us so we can help:

  • Open the main screen → tap the ⚙️ settings icon
  • Scroll down and tap Contact
  • Select Chat with Us → then choose Billing & Purchases

Or email us directly at [email protected] 📧

We’ll be happy to check your account and make sure you get what you purchased. 🎮✨