Bonjour, comment pouvons-nous vous aider?

🔄 How do I update the game?

🎂 I entered my age incorrectly, what can I do?

⏳ I don’t have an update / When are updates released?

🛒 I can’t make purchases

💳 How do I cancel a purchase and get a refund?

💵 How do I pay for in-app purchases?

🆔 Player ID

💾 Saving progress

🔁 Playing on multiple devices

💥 Game crashes/freezes

📱 Device not compatible

🔃 How to reinstall/restart the game (iOS/Android)

🧩 How Do I Play Barbie Merge Mystery?

🧺 What is the merge Board?

📦 What Are Orders?

🗺️ What are the areas on the map?

🧰 What Are Tools?

🏙️ How many cities are there in the game?

🎁 What Are Daily Rewards?

🏠 What Is the Dreamhouse Event?

🪄 What Is the Mystery Boost?

⚖️ What is cheating?

📩 How to report cheating

📜 Fair play policy & guidelines

✏️ How to Change Name, Profile Picture, or Frame

🎧 How to enable/disable sound, music, vibration

📘 Information for Parents and Guardians

📞 I'm a parent, how can I contact you?

🔒 Privacy Policy

🧹 Data requests / account deletion

📄 Terms of Service

📩 How to Contact Support

📭 No Reply From Support

📨 What to Do After Contacting Support