If you bought items (such as Gems, Energy, or Special Items) but don’t see them in your account, don’t worry - sometimes purchases can be delayed due to connection issues or store processing. In most cases, they appear shortly after the payment is confirmed.
Here’s what you can try first:
- Restart the game 🔄
- Make sure you have a stable internet connection 🌐
- Check if the boosters appear after a few minutes
If your boosters are still missing, please reach out to us so we can help:
In the game: Main menu → ⚙️ Settings → Contact → Chat with Us → Billing & Purchases
Or email us at [email protected] 📧
Our team will review your purchase and make sure you get your boosters. If necessary, we may also provide compensation so you don’t miss out. 🎁