If the game suddenly has no sound or music, don’t worry - this usually happens due to device settings or in-game audio controls. Here are a few things you can check:

🎮 In-Game Settings

  • Open Barbie Merge Mystery and tap the ⚙️ Settings icon
  • Make sure Sound and Music options are turned ON

📱 Device Settings

  • Check if your device is muted or in silent mode 🔕
  • Turn up your volume using the side buttons
  • On iOS, ensure the ringer switch (on the side of your device) is not set to silent

🔊 Bluetooth & External Devices

  • If headphones, earbuds, or Bluetooth speakers are connected, sound may be routed there
  • Disconnect any external audio device and test again

🔄 Restart the Game / Device

  • Close Barbie Merge Mystery completely and reopen it
  • If that doesn’t work, restart your device

Still no sound?
If the issue continues after these steps, please reach out so we can help:

In the game: ⚙️ Settings → Contact → Chat with Us → Gameplay / Sound Issues

Or email us at [email protected] đź“§

We’ll investigate and make sure your game experience gets its sound back. 🎵✨