🗑️ Account Deletion / Data Requests
Resetting your progress, replaying completed levels, or starting again from level 1 is not possible. However, we are continuously adding new levels to keep the game exciting for all players. 🎮✨

How can I delete my account?
If you want to delete your account, please follow these steps:

• Tap the ⚙️ Settings icon
• Select Legal & Privacy → Account Deletion and Data Request
• A pop-up will appear → click the privacy.rollic.gs link and log in (⚠️ Do not change any information at this step)
• Enter your email address
• Choose “Account Deletion” as the request type
• Submit ✅

What happens after I request account deletion?

• Account deletion requires two confirmations: a PIN validation and an email confirmation
• If these steps are not completed, the request will not be finalized
• Once deletion is complete, it is permanent and irreversible 🔒
• All associated data will be permanently removed due to compliance regulations
• The process may take up to 30 days

How can I make a data request?
If you’d like to request access to your data, please contact us directly and our team will guide you:

In the game:  ⚙️ Settings → Contact → Chat with Us → Account

Or email us at [email protected] 📧

We’ll be happy to review your request and ensure it’s processed safely.