๐ฐ In-App Purchases & Coins
-
๐ธ My purchase didnโt show up in the game
If you made a purchase but donโt see it in your account, donโt worry โ sometimes purchases can take a short while to process due to your int...
-
๐ซ I canโt make purchases
If youโre having trouble making purchases in Drop Away, donโt worry โ this can usually be fixed with a few quick steps.โ Common Reasons &...
-
๐ณ How do I cancel a purchase and get a refund?
All purchases in Drop Away are processed securely by the App Store (Apple) or Google Play (Android). This means that refunds are handled dir...
-
๐ Where can I find my purchase history?
You can check all your Drop Away purchases directly in your app store account.๐ฑ On iOS (Apple)Open the Settings app on your iPhone/iPadTap ...
-
๐ How do I pay for in-app purchases?
All in-app purchases in Drop Away are processed securely through the App Store (iOS) or Google Play (Android). Rollic never directly handles...
-
๐ Can I beat the game without spending money?
Yes โ every single level in Drop Away can be completed without spending money or using boosters. ๐The key is to find the right strategy and...
-
๐ถ My child accidentally made an in-app purchase
We understand this can happen, and thereโs no need to worry. All payments are processed securely through the App Store (iOS) or Google Play ...
-
๐ How to avoid accidental purchases / turn off in-app purchases
We want you to enjoy Drop Away without any unwanted surprises! If youโd like to make sure purchases only happen when you really want them, y...
-
โฑ๏ธ Why didnโt I receive coins immediately after purchase?
Donโt worry โ sometimes coins take a little longer to appear after you make a purchase. This can depend on your internet connection, your de...
-
๐ฐ Why was I charged extra?
Sometimes you may notice that the amount charged is a little higher than the price shown in the game. This can happen because of:Taxes or re...
-
โ I found a purchase I didnโt make
If you notice a purchase you donโt remember making, donโt worry โ there are a few possible reasons:Another person with access to your device...
-
โ๏ธ Can I control or disable in-app purchases?
Yes โ youโre always in control of in-app purchases! Both iOS and Android devices let you manage or completely turn them off, so you can avoi...
-
๐ Logging in/out with Google or Apple
At the moment, Drop Away does not support login with Google or Apple accounts. This means your progress isnโt synced online, so you canโt lo...
Sections
- ๐ Common Questions
- ๐ค Game Progress & Accounts
- ๐ ๏ธ Troubleshooting
- ๐ฐ In-App Purchases & Coins
- ๐ฎ Gameplay & Levels
- โก Boosters & Pre-Boosters
- ๐งฑ Game Elements (Obstacles)
- ๐ Events & Competitions
- โ๏ธ Profile & Settings
- ๐จโ๐ฉโ๐ง Parental Guide
- ๐ Privacy & Legal
- ๐ Contacting Support
- ๐ก๏ธ Safe & Fair Play
Need more help?