If the game suddenly has no sound or music, donโ€™t worry โ€” this usually happens due to device settings or in-game audio controls. Here are a few things you can check:

๐ŸŽฎ In-Game Settings

  • Open Drop Away and tap the โš™๏ธ Settings icon
  • Make sure Sound and Music options are turned ON

    ๐Ÿ“ฑ Device Settings
  • Check if your device is muted or in silent mode ๐Ÿ”•
  • Turn up your volume using the side buttons
  • On iOS, ensure the ringer switch (on the side of your device) is not set to silent

    ๐Ÿ”Š Bluetooth & External Devices
  • If headphones, earbuds, or Bluetooth speakers are connected, sound may be routed there
  • Disconnect any external audio device and test again

    ๐Ÿ”„ Restart the Game / Device
  • Close Drop Away completely and reopen it
  • If that doesnโ€™t work, restart your device

Still no sound?

If the issue continues after these steps, please reach out so we can help:

  • In the game: Main menu โ†’ โš™๏ธ Settings โ†’ Support โ†’ Chat with Us โ†’ Gameplay / Sound Issues
  • Or email us at [email protected] ๐Ÿ“ง

Weโ€™ll investigate and make sure your game experience gets its sound back. ๐ŸŽตโœจ