If the game suddenly has no sound or music, donโt worry โ this usually happens due to device settings or in-game audio controls. Here are a few things you can check:
๐ฎ In-Game Settings
- Open Drop Away and tap the โ๏ธ Settings icon
- Make sure Sound and Music options are turned ON
๐ฑ Device Settings - Check if your device is muted or in silent mode ๐
- Turn up your volume using the side buttons
- On iOS, ensure the ringer switch (on the side of your device) is not set to silent
๐ Bluetooth & External Devices - If headphones, earbuds, or Bluetooth speakers are connected, sound may be routed there
- Disconnect any external audio device and test again
๐ Restart the Game / Device - Close Drop Away completely and reopen it
- If that doesnโt work, restart your device
Still no sound?
If the issue continues after these steps, please reach out so we can help:
- In the game: Main menu โ โ๏ธ Settings โ Support โ Chat with Us โ Gameplay / Sound Issues
- Or email us at [email protected] ๐ง
Weโll investigate and make sure your game experience gets its sound back. ๐ตโจ