Troubleshooting steps for iOS

Many game performance issues (i.e. loading, crashing, missing features, sync-ing of the game) can be resolved in the following ways:Check yo...

Troubleshooting steps for Android

Many game performance issues (i.e. loading, crashing, missing features, sync-ing of game) can be resolved in the following ways:(Note: Instr...

How do I take a screenshot on iOS?

Here's how to take a screenshot on iOS:Begin by getting whatever you want to take a screenshot of onto the screen of your iOS device. This c...

How do I take a screenshot on Android?

Instructions may vary according to device or software version and may require some practice.Begin by getting whatever you want to take ...

How do I update my game on iOS?

Open the App Store app.Tap on your Profile in the top-right corner.Scroll down to the Upcoming Automatic Updates&nb...

How do I update my game on Android?

(Note: Instructions may vary slightly depending on your device or software version.)Open your Google Play Store by tapping the icon from you...

How do I force close the game on iOS?

For devices that have a Home Button:Press your Home button twice quickly.All your open apps will be displayed. Swipe left or right to locate...

How do I force close the game on Android?

Go to "Settings" > "Applications" > "Manage Applications"Select the app and tap "Force stop"Return to the Home screen and re-start the...

How do I manage notifications on iOS?

To manage the notifications in any iOS Device (iPod, iPhone or iPad), just follow these steps:Go to "Settings"Go to "Notifications"Tap on th...

How do I manage notifications on Android?

To manage the notifications on any Android device (tablet or phone), just follow these steps:(Note: Instructions may vary slightly depending...

How do I transfer my progress?

Progress transfer/sync is unfortunately not offered for this game but our team is working on delivering this feature so please check changel...