💾 Will my progress be saved if I quit the game after finishing a level?

Your progress is only saved after the “Level Completed” screen appears. If you close or quit the game before reaching this screen, your prog...

💾 Will I lose my progress if I delete and reinstall the game?

Currently, there is no option to manually reset progress and start over from Level 1. Your progress is saved automatically, even if you unin...

❌ Account Deletion

In order to delete your account, please follow these steps:Click on the ‘Settings’ icon on the left side of your screen. Click on ‘Privacy S...

📲 How Can I Transfer Progress to Another Device?

At the moment, Knit Out does not support cloud saving or login with Google/Apple accounts. This means your progress isn’t stored online and ...

🔑 Logging In/Out with Google or Apple

At the moment, Knit Out does not support login with Google or Apple accounts. This means your progress isn’t synced online, so you can’t log...

🆕 Can I reset my progress and start again from level 1?

Currently, there is no option to fully reset your progress and return to Level 1. Once you’ve advanced, your progress is saved automatically...

🆔 How Can I Find My Elephant ID/Player ID?

Your Elephant ID is a unique identifier for your Knit Out account. It helps our support team quickly locate your profile and provide faster,...

💾 Saving Progress

Right now, Knit Out does not support cloud saving or login with Google/Apple accounts. This means your progress isn’t stored online and can’...

📱 Playing on Multiple Devices

At the moment, Knit Out doesn’t support cloud saving or account login with Google/Apple. This means your progress isn’t synced online and yo...

🔄 I’m on a Different Level on Each Device

If you see different levels on different devices, don’t worry, this happens because Knit Out doesn’t support cloud saving or login with Goog...

💔 Lost Progress, Boosters, or Coins

We’re sorry this happened, but don’t worry, we can help! 🙌Please reach out to us directly so we can check your account and restore what’s m...

👥 Can I Have Multiple Accounts on One Device?

Currently, Knit Out only supports one account per device. This means you can’t switch between different accounts or create multiple save fil...

🌍 Can I change the language in the game?

Our game currently does not include an option to change the in-game language.The game automatically uses the default language of your device...

🎵 How to Enable/Disable Sound, Music, and Vibration

You can easily control the game’s audio and vibration settings from the menu:Open the ⚙️ Settings menu from the main screen.In the top secti...

🎨 Is there a colorblind mode?

Our game does not currently include a colorblind mode or accessibility assist.We’re always exploring new ways to improve the game and make i...

 Troubleshooting steps for iOS

If you are experiencing performance issues while playing (such as crashing, freezing, loading problems, or missing features), try the steps ...

🤖 Troubleshooting steps for Android

If you are experiencing performance issues while playing (such as crashing, freezing, loading problems, or missing features), try these step...

💬 How can I share feedback or report a bug?

We’d love to hear from you!  Whether you’ve spotted a bug or just want to share your feedback about the game, it helps us make Knit Out...