💰 What are coins? How can I earn free coins and use them?

Coins are the main currency in Hole People. You can collect coins in several ways:By completing levels Through in-game events and rewar...

💳 How Do I Change My Payment Method?

You can update or change your payment method directly in the store account you use to download Hole People.For the App Store (iOS):Open Sett...

🌟 Is Golden Pass a monthly subscription?

No. The Golden Pass is not a subscription. It is a one-time seasonal purchase that lasts for the duration of the pass period.When you unlock...

🧾 How can I prevent accidental purchases?

Hole People is free to play, but you also have the option to buy in-game items with real money. If you want to avoid unintentional purchases...

❌ Missing Boosters After Purchase

If you bought boosters but don’t see them in your account, don’t worry, sometimes purchases can be delayed due to connection or store proces...

🔑 Logging In/Out with Google or Apple

At the moment, Hole People does not support login with Google or Apple accounts. This means your progress isn’t synced online, so you can’t ...

⚙️ Can I Control or Disable In-App Purchases?

Yes! yYou’re always in control of in-app purchases! Both iOS and Android devices let you manage or completely turn them off, so you can avoi...

🚫 I Found a Purchase I Didn’t Make

If you notice a purchase you don’t remember making, don’t worry — there are a few possible reasons:Another person with access to your device...

⏳ Why Didn’t I Receive Coins Immediately After Purchase?

Don’t worry, sometimes coins take a little longer to appear after you make a purchase. This can depend on your internet connection, your dev...

🔒 How to Avoid Accidental Purchases / Turn Off In-App Purchases

We want you to enjoy Hole People without any unwanted surprises! If you’d like to make sure purchases only happen when you really want them,...

👶 My Child Accidentally Made an In-App Purchase

We understand this can happen, and there’s no need to worry. All payments are processed securely through the App Store (iOS) or Google Play ...

💪 Can I Beat the Game Without Spending Money?

Yes! Every single level in Hole People can be completed without spending money or using boosters. 🆓The key is to find the right strategy an...

💳 How Do I Pay for In-App Purchases?

All in-app purchases in Hole People are processed securely through the App Store (iOS) or Google Play (Android). Rollic never directly handl...

🧾 Where can I find my purchase history?

All transactions are handled directly by the store where you installed the game. To view your past purchases, simply check your store accoun...

💳 How Do I Cancel a Purchase and Get a Refund?

All purchases in Hole People are processed securely by the App Store (Apple) or Google Play (Android). This means that refunds are handled d...

🛒 I Can’t Make Purchases

If you’re having trouble making purchases in Hole People, don’t worry, this can usually be fixed with a few quick steps.✅ Common Reasons &am...

💰 My Purchase Didn’t Show Up in the Game

If you made a purchase but don’t see it in your account, don’t worry, sometimes purchases can take a short while to process due to your inte...