🌍 Can I change the language in the game?

Our game currently does not include an option to change the in-game language.The game automatically uses the default language of your device...

🎵 How to Enable/Disable Sound, Music, and Vibration

You can easily control the game’s audio and vibration settings from the menu:Open the ⚙️ Settings menu from the main screen.In the top secti...

🎨 Is there a colorblind mode?

Our game does not currently include a colorblind mode or accessibility assist.We’re always exploring new ways to improve the game and make i...

 Troubleshooting steps for iOS

If you are experiencing performance issues while playing (such as crashing, freezing, loading problems, or missing features), try the steps ...

🤖 Troubleshooting steps for Android

If you are experiencing performance issues while playing (such as crashing, freezing, loading problems, or missing features), try these step...

🌙 How can I switch the game to Dark Mode?

You can easily turn on Dark Mode through the in-game settings:Tap the Settings ⚙️ icon on the screen. Toggle the Dark Mode button to enable ...

🔋 Is there a Battery-Save Mode?

Yes! Crowd Express includes a Battery-Save Mode to help you play longer while conserving energy on your device.To enable or disable it:...

💬 How can I share feedback or report a bug?

We’d love to hear from you!  Whether you’ve spotted a bug or just want to share your feedback about the game, it helps us make Crowd Ex...

📩 How to Contact Support

Need help? Our support team is here for you! 🎮✨You can contact us in two ways:📱 From Inside the GameOpen the main menuTap the ⚙️ Settings ...

📭 No Reply From Support

Don’t worry! At Rollic Player Support, we reply to every single message. 🙌Sometimes replies may take a little longer depending on the numbe...

📨 What to Do After Contacting Support

Once you’ve contacted Rollic Player Support, here’s what happens next:Wait for a reply ⏳ → Your message is safely received in our system.In ...

🔕 How to Disable Notifications

If you don’t want to receive Crowd Express notifications, you can turn them off at any time.📱 On iOS (Apple)Open your device’s SettingsGo t...

🖊️ How to Change Profile Picture

You can customize your profile in Crowd Express anytime! Here’s how:From the main screen, tap your square avatar in the top side of the scre...

📱 Is there a Landscape mode?

No, our games are designed only in portrait mode, and landscape mode is not available. However, we are closely monitoring player feedback re...

📞 Why Does a Level Restart If I Get Interrupted (Call/Notification)?

If you receive a phone call, message, or notification while playing, the game may restart your current level. This happens because:Crowd Exp...

📱 Device Not Compatible

Crowd Express is designed to be compatible with all devices listed on the App Store and Google Play. If your device is able to see and downl...

🔄 How to Reinstall / Restart the Game (iOS & Android)

Sometimes restarting or reinstalling Crowd Express can help fix crashes, freezes, or missing content. Here’s how you can do it safely:🟢 Res...

🛑 How to Force Quit the App

If Crowd Express freezes, runs slowly, or doesn’t respond, you can force quit the app to close it completely and start fresh. This won’t del...

🧹 How to Clear Cache (Android & iOS)

Clearing cache helps fix issues like freezing, slow performance, or loading problems. Here’s how it works on each device:🤖 On AndroidYou ca...

🖥️ System Requirements

 Good news — Crowd Express is compatible with all devices listed on the App Store (iOS) and Google Play (Android). 🎉This means:If you ...

🐢 Game Runs Slow or Lags

If Crowd Express feels slow, unresponsive, or lags during play, don’t worry, this can happen for different reasons, and there are several th...

🌡️ Device Overheating While Playing

It’s normal for mobile games to make devices warm during play, especially in longer sessions. In some cases, older or low-end devices may he...

⬇️ I Can’t Download the Game

If you can’t download Crowd Express from the App Store (iOS) or Google Play (Android), don’t worry — here are the most common reasons and wh...