💾 Will my progress be saved if I quit the game after finishing a level?

Your progress is only saved after the “Level Completed” screen appears. If you close or quit the game before reaching this screen, your prog...

💾 Will I lose my progress if I delete and reinstall the game?

Currently, there is no option to manually reset progress and start over from Level 1. Your progress is saved automatically, even if you unin...

❌ Account Deletion

In order to delete your account, please follow these steps:Click on the ‘Settings’ icon on the left side of your screen. Click on ‘Privacy S...

📲 How Can I Transfer Progress to Another Device?

At the moment, Crowd Express does not support cloud saving or login with Google/Apple accounts. This means your progress isn’t stored online...

🔑 Logging In/Out with Google or Apple

At the moment, Crowd Express does not support login with Google or Apple accounts. This means your progress isn’t synced online, so you can’...

🆕 Can I reset my progress and start again from level 1?

Currently, there is no option to fully reset your progress and return to Level 1. Once you’ve advanced, your progress is saved automatically...

🆔 How Can I Find My Elephant ID/Player ID?

Your Elephant ID is a unique identifier for your Crowd Express account. It helps our support team quickly locate your profile and provide fa...

💾 Saving Progress

Right now, Crowd Express does not support cloud saving or login with Google/Apple accounts. This means your progress isn’t stored online and...

📱 Playing on Multiple Devices

At the moment, Crowd Express doesn’t support cloud saving or account login with Google/Apple. This means your progress isn’t synced online a...

🔄 I’m on a Different Level on Each Device

If you see different levels on different devices, don’t worry, this happens because Crowd Express doesn’t support cloud saving or login with...

💔 Lost Progress, Boosters, or Coins

We’re sorry this happened, but don’t worry, we can help! 🙌Please reach out to us directly so we can check your account and restore what’s m...

👥 Can I Have Multiple Accounts on One Device?

Currently, Crowd Express only supports one account per device. This means you can’t switch between different accounts or create multiple sav...