Don’t worry, sometimes coins take a little longer to appear after you make a purchase. This can depend on your internet connection, your device, or the store’s processing time. In most cases, the coins show up shortly after your payment is confirmed.

If your coins still don’t appear:

Restart the game and check again 🔄
Make sure you have a stable internet connection 🌐

If you still don’t see your coins, please reach out to us so we can help:
Open the main menu → tap the ⚙️ settings icon
Scroll down and tap Contact
Select Chat with Us → then choose Billing & Purchases

Or email us directly at support@rollicgames.com 📧

We’ll be happy to check your account and make sure you get what you purchased. 🎮✨