Once you’ve contacted Rollic Player Support, here’s what happens next:

Wait for a reply ⏳ → Your message is safely received in our system.

In some cases, your issue may be resolved automatically with instant answers for common topics.

For more detailed or complex issues, one of our Community Managers will personally review your case and get back to you with further instructions.

You don’t need to send multiple messages — your ticket stays open until we reply. Closing the support screen also won’t cause you to lose your place.

If you prefer, you can also reach us by email at support@rollicgames.com 📧

We’ll make sure you always get the help you need. 🎮✨