If you’re having trouble updating Crowd Express, here are a few possible reasons and solutions:

  • No update available: If you only see the Open button in the App Store or Google Play, you’re already on the latest version.

  • Storage space: Make sure your device has enough free space for the update. Try deleting unused apps or files if storage is low.

  • Internet connection: Updates require a stable Wi-Fi or mobile data connection. Try switching networks or moving closer to your Wi-Fi router.

  • Outdated operating system: Updates may not be available if your device’s iOS or Android version is too old. Check your device settings for software updates.

  • Play Store / App Store issues: Sometimes, refreshing helps.

    • On iOS: Open the App Store → Profile → Swipe down to refresh updates.

    • On Android: Open the Google Play Store → Manage apps & device → Updates available.

If you’ve tried these steps and still cannot update, please use the Chat with us button and reach us.