If you are experiencing performance issues while playing (such as crashing, freezing, loading problems, or missing features), try these steps:
Check your Internet connection
Make sure you are connected to Wi-Fi or a stable 3G/4G/5G/LTE network.
If on Wi-Fi, ensure your router is on and stay close enough to avoid signal loss.
Restart your device
A simple restart often resolves temporary issues.
Update the game
Open the Google Play Store → Tap your Profile (top right) → Manage apps & devices → Updates available → Tap Update next to Crowd Express.
Force close and restart the app
Go to Settings → Applications → Manage Applications.
Select Crowd Express → Tap Force Stop.
Return to the home screen and restart the app.
Close background apps
Too many apps running can slow your device. Close unnecessary ones.
Update your device’s software
Open Settings → System → Advanced (or About Phone) → System update.
Install any available updates.