Sometimes you may notice that the amount charged is a little higher than the price shown in the game. This can happen because of:

Taxes or regional fees added by the App Store or Google Play 🏦

Currency exchange rates, if your account is billed in a different currency 💱

Additional charges from your bank or payment provider 💳

These extra costs are applied by the store or your provider, not by Rollic.

If you believe you were charged incorrectly, please first check your store receipt for details. If something still doesn’t look right, feel free to reach out to us:

In the game: Main menu → ⚙️ Settings → Support → Chat with Us → Billing & Purchases

Or by email at support@rollicgames.com
 📧

We’ll be happy to review your case and guide you in the right direction.