🆔 How Can I Find My Elephant ID/Player ID?

Your Elephant ID is a unique identifier for your Color Block Jam account. It helps our support team quickly locate your profile and provide ...

💾 Saving Progress

Right now, Color Block Jam does not support cloud saving or login with Google/Apple accounts. This means your progress isn’t stored online a...

📱 Playing on Multiple Devices

At the moment, Color Block Jam doesn’t support cloud saving or account login with Google/Apple. This means your progress isn’t synced online...

🔄 I’m on a Different Level on Each Device

If you see different levels on different devices, don’t worry — this happens because Color Block Jam doesn’t support cloud saving or login w...

💔 Lost Progress, Boosters, or Coins

We’re sorry this happened — but don’t worry, we can help! 🙌Please reach out to us directly so we can check your account and restore what’s ...

♻️ Can I reset my progress?

Can I reset my progress or start from level 1?No. Resetting your progress, replaying completed levels, or starting again from level 1 is&nbs...

📲 How Can I Transfer Progress to Another Device?

At the moment, Color Block Jam does not support cloud saving or login with Google/Apple accounts. This means your progress isn’t stored onli...

👥 Can I Have Multiple Accounts on One Device?

Currently, Color Block Jam only supports one account per device. This means you can’t switch between different accounts or create multiple s...

🗑️ Account Deletion / Data Requests

Can I reset my progress or start from level 1?No. Resetting your progress, replaying completed levels, or starting again from level 1 is not...