All purchases in Color Block Jam are processed securely by the App Store (Apple) or Google Play (Android). This means that refunds are handled directly through those platforms — not by Rollic.

🟢 Requesting a Refund

On iOS (Apple):
👉 Request a refund from Apple

On Android (Google Play):
👉 Request a refund from Google Play

⚠️ Important Notes

• Refund approval is determined by Apple or Google based on their policies.
• Rollic cannot directly issue refunds, but if your purchase didn’t appear in the game, please reach out to us for help:
• In the game: Main menu → ⚙️ Settings → Support → Chat with Us → Billing & Purchases
• Or email us at support@rollicgames.com 📧

We’ll make sure you either receive your missing items or compensation if something goes wrong. 🎮✨