Clearing cache helps fix issues like freezing, slow performance, or loading problems. Here’s how it works on each device:
🤖 On Android
- You can clear the cache directly in your settings without losing progress:
- Open your device’s Settings ⚙️
- Go to Apps (or Apps & Notifications)
- Find and select Color Block Jam from the list
- Tap Storage
- Tap Clear Cache 🧹
⚠️ Do not tap Clear Data, as this may remove saved information and reset your progress.
📱 On iOS (Apple)
- iOS does not have a direct “Clear Cache” button for individual apps. To refresh the game’s temporary files, you can:
- Force quit Color Block Jam and reopen it 🔄
- Restart your device to clear background memory ⚡
- As a stronger option: Reinstall the game (delete & redownload from the App Store).
⚠️ Important: Since Color Block Jam does not currently support cloud saving, make sure you have your old device available before reinstalling, or contact us first to avoid losing progress.
Still having issues?
If performance problems continue after clearing cache or restarting, please reach out:
- In the game: Main menu → ⚙️ Settings → Support → Chat with Us → Crash & Freezing Issues
- Or email us at support@rollicgames.com 📧
We’ll be happy to investigate and guide you step by step. 🎮✨