💡 Tips for Hard Levels
Gameplay & Levels
🛑 Obstacles in Color Block Jam
Game Elements (Obstacles)
💾 Saving Progress
Game Progress & Accounts
♻️ Can I reset my progress?
📣 Giveaway Rules
Giveaways
ℹ️ How can I join the Giveaways?
⬆️ How Do I Update the Game?
❓ I don’t have an update / When are updates released?
🆕 How Often Are New Levels Released?
More
🆔 How Can I Find My Elephant ID/Player ID?
📱 Playing on Multiple Devices
⚡ What Is a Booster? What Are They For?
❌ Missing Boosters After Purchase
🏆 Leaderboard
🌈 Rainbow Fest
🗓️ Daily Quest
❓ What is cheating?
🚨 How to Report Cheating
⚖️ Fair Play Policy & Guidelines
🖊️ How to Change Name, Profile Picture, or Frame
🔕 How to Disable Notifications
🎵 How to Enable/Disable Sound, Music, and Vibration
👨👩👧 Information for Parents and Guardians
👨👩👧 I’m a Parent, How Can I Contact You?
🔒 Privacy Policy
🗑️ Account Deletion / Data Requests
📜 Terms of Service
📩 How to Contact Support
📭 No Reply From Support
📨 What to Do After Contacting Support
❄️ Game Crashes / Freezes
📱 Device Not Compatible
🔄 How to Reinstall / Restart the Game (iOS & Android)
💰 My Purchase Didn’t Show Up in the Game
🛒 I Can’t Make Purchases
💳 How Do I Cancel a Purchase and Get a Refund?
🪛 How Do I Play Color Block Jam?
📞 Why Does a Level Restart If I Get Interrupted (Call/Notification)?
Need more help?