How can I enable/disable vibration (haptics)?

You can toggle vibration in the settings under ‘Game Preferences.’

I ate fish, but didn’t receive my rewards. Why?

Make sure you returned to the base to drop off your fish to claim the rewards. If you think it’s a bug, restart the game and try again.

The doors won’t open, why?

Each door requires you to reach a specific level to open. If you’ve met the requirement and the door still doesn’t open, try restarting the ...

Troubleshooting steps for iOS

You can solve many game performance issues (i.e. loading, crashing, missing features, sync-ing of the game)  with the following ways:1....

Troubleshooting steps for Android

You can solve the many game performance issues (i.e. loading, crashing, missing features, sync-ing of game) with the following ways:(Note: I...