What are coins? How can I obtain and use them?

Coin is the currency on Bus Jam. You can obtain coins by:Completing normal, hard and very hard levels Purchasing from the Shop  From ev...

How can I purchase coins?

You can click on the ‘Shop’ to buy coins.  There, you can find various coin packs. Click on the coin pack to purchase it.  Follow ...

My account was charged but I did not get the coins.

We apologize for any inconvenience your purchase may have caused. We are here to help you so you can get back to enjoying Bus Jam! Plea...

Do I have to spend money to play Bus Jam?

Bus Jam is free to play, and you can enjoy all levels without spending any money.   

How can I view my purchase history?

All purchases are handled by the app store where you downloaded the game. To find your purchase history, please check the following link for...

I want to remove my credit card / payment information.

Payment processing is managed by your store. Therefore, you need to update your details through your Google or Apple account. For more infor...

How can I prevent accidental purchases?

Bus Jam is free to play; however, you also have the option to buy in-game items with real money. If you want to avoid accidental purchases, ...

How to cancel my child’s accidental purchase?

If your child accidentally made a purchase in Bus Jam and you wish to request a refund, please reach out to us via the "Contact Us" option a...