What are golds? How can I obtain and use them?

Gold is the currency on Twisted Tangle. You can obtain golds by:Beating normal, hard and very hard levels Purchasing from the Shop  Fro...

How can I purchase gold?

You can click on the ‘Shop’ to buy gold.  There, you can find various gold packs. Click on the gold pack to purchase it.  Follow t...

My account was charged but I did not get the gold.

We apologize for any inconvenience your purchase may have caused. We are here to help untangle any knots so you can get back to enjoying you...

How can I get a refund for a purchase?

If you want to request a refund for a purchase made in Twisted Tangle, please reach out to us by the “Contact Us” section at the bottom of t...

Do I have to spend money to play Twisted Tangle?

Twisted Tangle is free to play, and you can enjoy all levels without spending any money.

How can I view my purchase history?

All purchases are handled by the app store where you downloaded the game. To find your purchase history, please check the following link for...

I want to remove my credit card / payment information.

Payment processing is managed by your store. Therefore, you need to update your details through your Google or Apple account. For more infor...

How can I prevent accidental purchases?

Twisted Tangle is free to play; however, you also have the option to buy in-game items with real money. If you want to avoid accidental purc...

How to cancel my child’s accidental purchase?

If your child accidentally made a purchase in Twisted Tangle and you wish to request a refund, please reach out to us via the "Contact Us" o...

I can't purchase gold.

If you're unable to make a purchase, it may be due to various reasons. To resolve this issue, please try the following steps:Check for any r...

I got a receipt for a purchase I did not make.

All purchases are handled by the app store where you downloaded the game. To find your purchase history, please check the following link for...