What are golds? How can I obtain and use them?

Gold is the currency on Screw Jam. You can obtain golds by:Beating and completing the levels Purchasing from the Shop  From in-game eve...

How can I purchase gold?

You can click on the ‘Shop’ to buy gold.  There, you can find various gold packs. Click on the gold pack to purchase it.  Follow t...

My account was charged but I did not get the gold.

We apologize for any inconvenience your purchase may have caused. We are here to help unscrew the jammed screws so you can get back to enjoy...

How can I get a refund for a purchase?

If you want to request a refund for a purchase made in Screw Jam, please reach out to us by the “Contact Us” section at the bottom of the pa...

Do I have to spend money to play Screw Jam?

Screw Jam is free to play, and you can enjoy all levels without spending any money.

How can I view my purchase history?

All purchases are handled by the app store where you downloaded the game. To find your purchase history, please check the following link for...

I want to remove my credit card / payment information.

Payment processing is managed by your store. Therefore, you need to update your details through your Google or Apple account. For more infor...

How can I prevent accidental purchases?

Screw Jam is free to play; however, you also have the option to buy in-game items with real money. If you want to avoid accidental purchases...

How to cancel my child’s accidental purchase?

If your child accidentally made a purchase in Screw Jam and you wish to request a refund, please reach out to us via the "Contact Us" option...

I can't purchase gold.

If you're unable to make a purchase, it may be due to various reasons. To resolve this issue, please try the following steps:Check for any r...

Screw Jam Store FAQ 💰

Hey everyone!Coins are an essential resource in Screw Jam, helping you tackle challenging levels and make the most of your gameplay. You can...