If you're unable to make a purchase, it may be due to various reasons. To resolve this issue, please try the following steps:

• Check for any restrictions:

  • Go to Settings > General > Restrictions

  • Approve any necessary permissions

• Update your payment information and log into iCloud.

• Log out of App Store by following these steps:

  • Go to Settings > App Store > Apple ID > Sign Out

  • Restart your phone.

  • Log back into your App Store account.

• Update your payment information:

  • Go to Settings.

  • From the App Store menu, tap your Apple ID (enter your password if prompted).

  • Select Payment Information.

  • Enter the ‘Required Security Code’ in the appropriate field.

  • Click ‘Done’.

If the problem persists, please reach us by the “Contact Us” section.